Illustrative example · Care in Germany
Exploring how people choose care support
A short example of how a care-service provider could use PolySight to frame an early research question, compare service concepts and prepare for conversations with real people.
Start with a decision
A useful research question
How do older adults and family members weigh everyday help at home against respite support for relatives?
This keeps the exploration focused on a choice between service approaches—not on making assumptions about what anyone needs.
Define the panel
Two distinct perspectives
Describe perspectives by their relationship to the decision. Keep them as hypotheses to explore, not stand-ins for every person in either group.
Older adults
A perspective on everyday routines, independence, trust and what makes support feel comfortable at home.
Family members
A perspective on coordination, peace of mind, time pressure and the need for a dependable break.
Compare clear concepts
Put two service ideas side by side
Give each concept a plain-language description. Then review what seems relevant, what feels unclear, and what could make someone hesitate.
Everyday support at home
Practical help that fits into ordinary routines, so an older adult can continue to manage daily life at home.
Respite support for relatives
Reliable cover that gives a family member time to rest, work or take care of other commitments.
Read with care
Turn reactions into questions
- Which parts of each offer sound useful—and for whom?
- What concerns, practical barriers or unanswered questions come up?
- Which assumptions should be tested in interviews before shaping the service?
Treat synthetic responses as prompts for better research—not as evidence of what people in Germany think or as a substitute for lived experience.
The next step
Validate the hypotheses with real interviews
Take the questions and points of uncertainty into interviews with older adults and family members. Listen for where their experiences differ from the synthetic exploration, then refine the service concepts using what you learn.